Finding a Mechanic for Auto Repairs that FAIR
What is F.A.I.R. ?
Sometimes you find yourself in the position of having to locate a new car repair service. Either because you are new to the area, your old mechanic can’t repair your make or model, or you are broken down on the side of the road and have to find the closest car repair service.
Finding someone new to repair your car can be daunting. If you can remember these four letters….F. A. I. R., your journey can be a lot less painful.
FRONT MAN
We’ve all met him at one time or another. You pull your car up to the garage-whether it is for an oil change or a major car repair-and out he comes. The Front Man. He might be the owner or the guy in charge while the owner is out to lunch-either or-he is the Front Man. He is the guy who will be over-seeing or actually doing the necessary maintenance or car repair. He walks right up to the driver’s side window and starts asking questions. He is the person you will be dealing with throughout the process. You know who he is, but can you trust him? Which brings us to the next letter of the acronym…
ATTITUDE
Not everyone has a pleasant demeanor, but is he at least smiling at you? You want someone who can and will communicate with you freely. Ask if he is in charge-don’t be afraid. You might be getting ready to spend a lot of your hard-earned money on car repair. If he is grunting and unable to answer your questions and put you at ease, leave. Find someone who will listen and respond appropriately. We expect common courtesy and a non condescending attitude everywhere else-why not from the people we are trusting to work on our car? In addition to a good attitude, we need explanations…….
INDEPTH
You may only be somewhat familiar with your car repair needs. But after every visit you should be completely familiar with what repair is going on under the hood or chassis of the car you use for work or to get your family around. Ask questions. It is not very difficult to spot someone who knows what they are talking about (or vice versa). Listen to his responses. Have your mechanic explain each and every step of the car repair process. If he becomes agitated, it might be because he either doesn’t know what he is talking about, or is lying about the “necessary” repairs. Every car owner deserves the right to know the why’s and where’s of car repair. And last, but not least….
REPUTATION & RESPONSIBILITY
Each driver holds a certain responsibility when it comes to their car repair. Do a little research. If you do not have major time constraints find out as much as you can about the garage or dealership that will be performing your car repair(s) or maintenance. Look for them on-line; put their name into a search engine. A lot of times, if there are complaints-they will be found on-line. Check with the Better Business Bureau and ask around. Necessary car repair is an important part of our everyday, fast-paced lives.
F. A. I. R.-Four little letters that can save you time, money, and headache.
Ya are perfectly right, all the points you told are very good and why shouldn’t we know what’s going on with our cars. It’s the duty of Mechanic to explain about it to us. As you said if we are FAIR enough then surely our car would be in safe hands. Good post